Privacy Policy

Online Security and Privacy Policy

* This policy may be changed without prior notification to our site visitors.

Family Hospice respects your privacy and works toward maintaining a secure and private online experience for our visitors.

We realize that use of the internet to communicate with Family Hospice may raise some questions concerning the nature, use and confidentiality of the information collected from our visitors. It is with that in mind that we address your concerns and assure you that, as a site visitor, all personal data you submit is kept in strictest confidence by the staff at Family Hospice. Please read below for detailed information on how your information is handled within Family Hospice.

Privacy Practices

Personally Identifiable Information

Family Hospice does not sell, rent, disclose or share any personally identifiable information (i.e. your name, home or e-mail address, telephone number, credit card number, etc.) collected online on our site, to any third party unless authorized to do so by the person submitting the information, or we are required to by the law. Family Hospice also does not market to, or knowingly collect personal information from, children under the age of 13.

How We Use the Information You Provide to Us

Family Hospice uses the personally identifiable information you provide to us online to

  1. provide you with the item(s) you have requested/ordered
  2. confirm your order/donation
  3. respond to your inquiries or requests for further information


Family Hospice provides opportunities throughout our site to contact a representative for more information. Those communications (direct e-mail or form submission, in a few cases) are monitored solely by Family Hospice staff members. A security device (i.e. encryption) does not protect the information you provide to us.

For questions regarding this policy, contact:

HIPAA Officer, 5110 West Main Street, Belleville, IL  62226 or email






In supporting our Tree of Memories program through the holiday season, we make ornaments available at our kiosk at St. Clair Square from November 30 through December 22.


> Click to Learn More


We truly value our volunteers and the passion they bring to our family. Our 150 volunteers are dedicated to furthering the mission of hospice and supporting your family during this trying time.


> Click to Volunteer


We appreciate the love and support shown by our donors. Gifts are used to support our programs and provide assistance to patients struggling with the cost of care.


> Click to Donate


map5110 W. Main St.
Belleville, IL

P: 618-277-1800
F: 618-277-1074


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