Choosing Family Hospice

Family Hospice wants the patient and family to feel comfortable in choosing a hospice program. All Medicare Certified Hospice Programs operate under the same rules and regulations. Family Hospice endeavors to go above and beyond what is required by following the Golden Rule in treating patients and loved ones like Family.

  • Our “Family” makes a representative available to meet the patient and family within ONE HOUR of the initial phone call.
  • Our “Family” offers  Complementary Therapy ProgramsOften called alternative therapies, complementary therapies are just that – they complement the effectiveness of traditional medical care. Family Hospice recognizes the value of these therapies as a way to help reduce the effects of fear, worry and stress during the end stages of an illness.  Therapies, which are provided without fee for those in the hospice program, may include:
    • Massage Therapy
    • Music Therapy
    • Animal-Assisted Therapy
  • Our “Family” HeartLinks Grief Center provides professional counseling and groups for those who are anticipating or struggling with the loss of a loved one.
  • Our “Family’s” most recent Family Satisfaction Survey reports an overall satisfaction rating of 92.3% while the State rating is 73.7% and the National rating is 73.5% for the year 2013 per NHPCO.

TREE OF MEMORIES

In supporting our Tree of Memories program through the holiday season, we make ornaments available at our kiosk at St. Clair Square from November 30 through December 22.

 

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VOLUNTEERS

We truly value our volunteers and the passion they bring to our family. Our 150 volunteers are dedicated to furthering the mission of hospice and supporting your family during this trying time.

 

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DONATIONS

We appreciate the love and support shown by our donors. Gifts are used to support our programs and provide assistance to patients struggling with the cost of care.

 

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OUR LOCATION

map5110 W. Main St.
Belleville, IL 62226-4729
P: 618-277-1800
F: 618-277-1074
info@familyhospice.org

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